ok77 Privacy Policy — Your Information Is Our Responsibility

This Privacy Policy ("Policy") applies to the ok77 platform. By using ok77's website and services, you agree to the terms of this Policy. We place the highest importance on protecting your personal information and want to be transparent about how it is used. Please read this Policy carefully.

ok77 may collect information about you from various sources. The details of that information are described below:

1.1 Information You Provide Directly

During account registration and verification, you provide the following information:

• Full name and date of birth (for age verification — only persons aged 21 or above may create an account)
• Email address and phone number
• Username and password
• National ID card or other identity document details (if required)
• Transaction-related information — bKash, Nagad, or Rocket account number

1.2 Automatically Collected Information

When you visit the ok77 website, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Which pages you visited and how long you stayed
• Click, scroll, and navigation data
• Cookie and local storage data (details below)
• Referral URL (where you came from before arriving at our site)

1.3 Gaming Activity Information

Your activity on the platform is monitored, which includes:

• Play history and bet amounts
• Win and loss records
• Account balance and transaction history
• Bonus and promotional offer claim details

ok77 uses your information only for the following purposes:

2.1 Service Delivery and Operations

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals (via bKash, Nagad, and Rocket)
• Providing gaming services and resolving technical issues
• Issuing and managing bonuses and rewards

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Identifying fraud, money laundering, and other illegal activities
• Ensuring the integrity and fairness of the platform

2.3 Customer Service and Communication

• Providing 24/7 support — via live chat and email
• Sending notifications about transactions and account activity
• Informing you about rule changes or policy updates

2.4 Platform Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Planning new features and services

The security of your information is ok77's top priority. We use industry-standard security technologies:

3.1 Technical Security Measures

• SSL Encryption: All data transmission is encrypted using SSL (Secure Socket Layer) technology
• Database Security: Sensitive information is stored in encrypted form on secure servers
• Access Control: Only authorized personnel can access the information they need
• Firewall and Security Monitoring: Active protection measures against unauthorized access

3.2 Data Retention Period

ok77 retains your information in accordance with the following policy:

• Active account data is retained for the entire duration the account remains open
• Transaction records are kept for a specified period as required by legal obligations and financial auditing needs
• Even after an account is closed, certain information may be retained in compliance with applicable laws
• Unnecessary information will be deleted upon your request, unless a legal obligation prevents this

3.3 In the Event of a Data Breach

If a data breach occurs for any reason, ok77 will act quickly and notify affected users as soon as possible.

ok77 may share information with specific third parties in limited circumstances and under strict data protection agreements:

4.1 Service Provider Partners

• Payment Processors: Information necessary to complete transactions with bKash, Nagad, and Rocket
• Game Software Providers: Providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may use limited information to operate games
• Technology Services: Technology partners for hosting, security, and analytics services

4.2 Legal Obligations

ok77 may be required to disclose your information in the following circumstances:

• As part of a court order or legal process
• To assist authorities in an investigation
• To prevent fraud or criminal activity
• To protect the legal rights of ok77 or its users

The ok77 website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and ensure security — without these, the platform will not function properly
• Functional Cookies: Used to remember your preferences (such as language selection)
• Analytics Cookies: Collect statistical data to understand how the platform is used
• Security Cookies: Help detect fraud and unauthorized access

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may cause some ok77 services to stop working properly.

As an ok77 user, you have the following rights over your personal information:

6.1 Right to Access Information

You can contact the ok77 support team at any time to find out what information we hold about you.

6.2 Right to Correct Information

If any of your personal information is incorrect, you may request a correction. ok77 will make the necessary corrections as quickly as possible.

6.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, if there are legal obligations or contractual requirements, it may not be possible to delete all information.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages from ok77, you can use the "Unsubscribe" option in any message, or let the support team know.

6.5 Right to Close Your Account

You may request to close your ok77 account at any time. Even after closure, certain information will be retained for a specified period in accordance with legal obligations.

ok77 is a platform strictly for adults (aged 21 or above). We do not intentionally collect any information from minors.

We verify age during the registration process. If we become aware that a person created an account while under the age of 21, that account will be closed immediately and the collected information will be deleted.

If you believe a minor is using ok77, please contact us. To learn more about responsible gaming, visit our Responsible Gaming page.

ok77 operates to serve the Bangladesh market. Our servers and service providers may be located in various countries.

Where information is transferred internationally, ok77 ensures that:

• The receiving party maintains adequate data protection measures
• Transfers are limited to information strictly necessary for service operations
• Data protection terms are included in agreements with third parties

ok77 may update this Privacy Policy as needed. If any significant changes are made to the Policy:

• The "Last Updated" date at the top of the page will be changed
• For significant changes, a notification will be sent to the registered email address
• Where applicable, consent to the new policy will be requested upon accessing the platform

We recommend that you review this Policy regularly. Continued use of ok77 after a policy change will be considered as your agreement to the updated Policy.

If you have any questions, concerns, or requests about this Privacy Policy, please contact ok77:

To make a data rights request (access, correction, deletion), send an email with the subject "Data Rights Request". We will process your request as soon as possible.