ok77 Terms & Conditions
Complete Guidelines

1. General Introduction & Applicability

ok77 (hereafter "Platform", "we" or "us") operates an online gaming and sports betting service for users in Bangladesh. These terms and conditions ("Terms") apply to ok77's website, mobile version, and all associated services.

When you access ok77's website, create an account, or use any of our services, you are considered to have automatically agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

1.1 Scope of Services

ok77 provides the following services:

• Slots and live casino games
• Sports betting (including cricket, football, kabaddi, and other sports)
• Fishing games and arcade games
• Various promotions and bonus programs

ok77 reserves the right to change, limit, or discontinue the scope of services at any time, with or without notice.

2. Eligibility & Account Registration

2.1 Age Requirement

You must be 21 years of age or older to open an account and use services on ok77. Minors (under 21) are strictly prohibited from opening an account or participating in any gaming activity on the platform.

ok77 reserves the right to verify age at any time and may request verification documents in cases of doubt.

2.2 One Person — One Account

Each user may create only one account. It is prohibited to create multiple accounts under the same person's name, or to operate multiple accounts from the same device or IP address.

2.3 Information Provided at Registration

You must provide accurate, complete, and up-to-date information when registering an account, including:

• Your real name (as on your national ID card)
• Active mobile number
• Date of birth
• Payment method details (bKash, Nagad, or Rocket)

2.4 Verification Process

ok77 follows a KYC (Know Your Customer) policy. You may be asked to submit a national ID card or other identity documents for withdrawals above a certain amount or in cases of suspicious activity.

3. Account Security & Responsibility

It is your responsibility to keep your account password and login details completely confidential. All activity carried out from your account will be treated as your responsibility, whether performed by you or by someone else.

• Do not share your login details with anyone.
• If you log in on a public or shared device, always log out after use.
• If you suspect unauthorised access to your account, notify our support team immediately.
• Sharing a single account among multiple people is not permitted.

ok77 will not be held responsible for losses resulting from unauthorised use or hacking of account credentials, unless a security fault on ok77's own part is proven.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

The following methods are accepted for financial transactions on ok77:

• bKash — Bangladesh's most popular mobile financial service
• Nagad — Digital payment service by Bangladesh Post Office
• Rocket — Mobile banking service by Dutch-Bangla Bank

4.2 Minimum Amounts

• Minimum deposit (per method): ৳300
• Minimum withdrawal: ৳800

4.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 10 to 45 minutes. This time may increase due to verification or other reasons.

4.4 Transaction Responsibility

The user bears full responsibility for any funds lost due to incorrect payment details being provided. Verify your mobile number and payment information before making a transaction.

4.5 Anti-Money Laundering Policy

ok77 is committed to preventing money laundering and financial crime. Suspicious transaction requests will be investigated and, if necessary, reported to the relevant authorities. Funds deposited into accounts must come from legal sources.

5. Bonuses & Promotions

5.1 Welcome Bonus

A 150% bonus up to ৳20,000 is available on your first deposit at ok77. For example — deposit ৳1,000 and receive ৳1,500 in bonus, giving you a total balance of ৳2,500.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount (on the bonus only — not on the deposit).

5.3 Bonus Usage Rules

• Bonuses may only be used on eligible games at ok77.
• Multiple bonus offers cannot be used at the same time.
• Bonus funds cannot be withdrawn directly — wagering requirements must be fulfilled first.
• ok77 reserves the right to cancel a bonus if an unusual betting pattern is detected on any account.
• The validity period of each bonus offer is stated on the relevant promotion page.

5.4 Future Promotions

ok77 runs various promotions from time to time. The specific terms and conditions of each promotion will be published alongside that promotion and will apply in addition to these general terms.

6. Betting & Gaming Rules

6.1 General Betting Rules

Once confirmed, a bet cannot be cancelled. In the case of an incomplete game due to a technical issue (server down, connection lost), ok77's decision will be considered final.

6.2 Sports Betting

Sports betting is available on cricket (including BPL, IPL, and T20 World Cup), football, kabaddi, and other sports. Betting markets, odds, and rules are detailed on the relevant pages.

• Odds are subject to change and the odds at the time of bet confirmation will apply.
• If a match is cancelled or inconclusive, bets will be settled according to the applicable rules.
• In live betting, check the current odds before making a decision.

6.3 Casino & Slots

All casino and slot games are operated by a fair and verifiable Random Number Generator (RNG). Game providers include Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and many other well-known companies.

6.4 Game Results

All game results are recorded on ok77's servers. In the event of a dispute over results, server logs will be treated as the final evidence.

7. Prohibited Activities

The following activities are strictly prohibited on the ok77 platform:

• Playing games or placing bets using software, bots, automated scripts, or any other unauthorised technology.
• Match fixing, collusion, or any form of fraudulent activity.
• Abuse of the bonus system, such as collecting bonuses through multiple accounts.
• Hacking or attempting unauthorised access to ok77's systems, networks, or software.
• Money laundering or illegal financial transactions.
• Harassing, intimidating, or defrauding other users.
• Spreading false information about ok77.
• Assisting minors in opening accounts or playing games.

8. Account Suspension & Closure

8.1 ok77's Rights

ok77 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these Terms.
• Suspicion of fraud or deception.
• Failure to complete account verification.
• Legal obligations or court orders.
• Account inactive for an extended period.

8.2 User's Right to Close Account

You may close your own account at any time by contacting our support team. Please withdraw any remaining balance before closing your account, as recovering funds from a closed account can be complicated.

8.3 Forfeited Balance

If an account is closed due to a breach of Terms, the account balance — including bonuses and winnings — may be forfeited. However, the return of verified personal deposits will be considered separately.

9. Privacy & Data Protection

ok77 gives the highest priority to protecting users' personal information. Our platform uses SSL (Secure Socket Layer) encryption technology to keep all data and transactions secure.

• Your personal information is not sold to third parties.
• Information is not disclosed except under legal obligation or court order.
• Data necessary for service improvement and security may be analyzed.

For more details, read our Privacy Policy.

10. Responsible Gaming

ok77 takes responsible gaming seriously. We believe gaming is for entertainment — it should never be seen as a source of income or a solution to financial problems.

10.1 Set Your Own Limits

• Decide in advance how much time and money you will spend.
• Do not place more bets to try to recover money you have lost.
• If you are under financial pressure, take a break from gaming.

10.2 Self-Exclusion Feature

If you feel gaming is getting out of your control, contact our support. ok77 provides the option to voluntarily suspend your account or set limits.

For more information on responsible gaming, visit our Responsible Gaming page.

11. Limitation of Liability

ok77 will not be held liable in the following cases:

• A game remaining incomplete due to internet disconnection or technical issues.
• System failures or delays by third-party payment providers (bKash, Nagad, Rocket).
• Force majeure events — natural disasters, war, government restrictions, pandemics, etc.
• Loss caused by the user's own negligence or error.
• Hacking or cyberattacks — provided ok77 has taken reasonable security measures.

ok77's total liability will never exceed the amount of the transaction in question.

12. Changes to Terms

ok77 reserves the right to change, add to, or cancel these terms at any time. Notice will be given on the platform before changes take effect.

• For significant changes, at least 7 days' prior notice will be given.
• Continuing to use the platform after changes means you accept the new terms.
• If you do not agree to the new terms, contact support to close your account.

The latest terms will always be available on this page. You are advised to check this page regularly.

13. Contact & Complaints

If you have any questions or complaints about these terms or ok77's services, please contact us:

• Live Chat: 24/7 — instant support in Bengali and English.
• Email: [email protected]

After a complaint is submitted, ok77 will investigate and respond within a reasonable time. Our goal is to resolve all disputes fairly and transparently.

By reading these terms, you are now informed of all the rules for using ok77's services. It is our commitment that your ok77 experience be enjoyable and safe — our support team is always ready to help with anything you need.